Top 10 WordPress Chatbots & How to Add One to Your Site 2023

chatbot for wordpress

WPBot requires mysql version 5.6+ for the simple text responses to work. If your server has a version below that, you might see some PHP error or the Simple Text Responses will not work at all. Please request your hosting support to update the mysql version on your server. Adding a bot to a WordPress website has a positive impact on the lives of both visitors and site owners. The automation saves your valuable time without compromising quality.

chatbot for wordpress

Providing 24×7 real-time assistance to customers by deploying chatbots can reduce the hassle during payment or checkout. As customers are looking for a simple, convenient process, any additional steps hurt your user experience. Conversational chatbots are designed to engage customers in a way that they feel that they are interacting with a human. It is where chatbots prove handy as your business can use them to educate customers and ease the onboarding process. Bots help in delivering consistent answers that help in offering relevant information to customers. With relevant and instant responses, users prefer to stay longer on your website.

AI ChatBot

The AI-powered chatbots will automatically and continuously gather information by running an algorithm in the background to correctly interpret and analyze customers’ input. If you own any small business, ChatBot will act as a personal virtual assistant for your business to access the power of automated bots. MyAlice is your straightforward reply to resolving customer relationship problems by delivering stellar ways to increase customer engagement and sales.

  • Instantly reply to customer queries through AI chatbot on your website.
  • Whether you’re running a small business or a large corporation, WP Chatbot can be a game-changer for your website.
  • Make sure they offer all the functions necessary for your business and put them on the right page of your website, and give it your brand personality.
  • Fielding the same questions over and over again can massively eat away at your customer service hours.

It can be a little difficult to find features in the software. This can increase the amount of time you should be spending on building a chatbot for your business. Besides that, it also works as an assistant to your agent in their console itself.

Best WordPress Chatbot Plugins for Your Website in 2023

Furthermore, it leads to boost customer satisfaction, collecting user data, easy scalability without extra costs, and improves the ability to engage users. Botsify chatbot plugins can be customized with logos and brand colors so it’s sure to match your brand no matter what channel you’re using. Also, the plugin has email notifications of conversations and an intuitive chatbot builder with rich customization options. In addition, it provides reports with chatbot engagement and visitors’ answers, so you can make smarter business decisions in the future.

chatbot for wordpress

It won’t take long to get your chatbot itself set up with the corresponding plugin. However, you should spend some time thinking about what purpose you want it to serve and how to craft a natural progression of dialogue around that. Although it says “free” to start, you can’t actually use this builder without paying. You can build your bot and try it on your site for up to 14 days.

Step 2: Install and Activate the Chatbot

Furthermore, Twilio, a leading cloud communication platform, is integrated with the plugin. Users can use Twilio VOIP calls to enter personal information via the chatbot dialog, such as their names. It’s extra convenient and makes sure sensitive info is protected.

chatbot for wordpress

In case you are running a WooCommerce store, the Shopping Chatbot will be the most straightforward solution. If your main concern is to reach a worldwide audience, Tidio and Virtual Spirits Chatbot have the features that can support you. It is very beginner-friendly and requires zero coding knowledge while allowing you to have a full-featured chatbot on your website in a matter of minutes. It comes with a built-in drag-and-drop builder which allows you to customize all the aspects of the design of the chat easily.


Although predominantly designed for your social channels, ManyChat can also be installed on your WordPress site with a small amount of coding. Please keep in mind that all comments are moderated according to our comment policy, and your email address will NOT be published. Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress. Once you are done, don’t forget to click the ‘Publish’ button at the top to store your settings. First, you will need to install and activate the free ChatBot plugin.

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Understand how variables can be created, what are the different types, and the importance of giving each variable a unique name. ChatBot’s pricing starts from $52 per month, billed annually. Once you’ve connected your website to your HubSpot account, you’ll be taken back to WordPress. Your next step is to create a free HubSpot account or connect your existing account to your WordPress account.

Nevertheless, most chatbot providers offer a user-friendly interface to create these text-based interactions. Ensure the chatbot’s responses are human-like, friendly, and, most importantly, helpful. Today, AI chatbots are no longer a novelty but a necessity in various fields, including e-commerce, customer service, healthcare, and even in personal assistance roles. The Pro package reporting feature is also great at providing useful campaign performance insights, allowing you to continuously optimise your chatbot strategy. BotPenguin has three main packages — Baby (free), King (starting at $5 p/m) and Emperor. This is great value for money, with the most important features offered at a much lower price point than other chatbots.

  • This helps in engaging users and increasing the chances of conversion.
  • You can disable the built-in features or modify the in-built chatbot responses from the backend and set up a few Frequently Asked Questions or FAQ.
  • Learn to create and send WhatsApp Campaigns with Landbot for engaging interactions, boosting sales, and retaining customers.
  • Moreover, chatbots are hosted on cloud-based platforms, which eliminates the need to invest in expensive hardware or infrastructure to carry on.

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